DMCA Policy

Overview

SUPERVIVID LLC responds to notices of alleged copyright infringement that comply with the Digital Millennium Copyright Act, 17 U.S.C. § 512 (the "DMCA"). If you believe content hosted on or generated through Supervivid infringes your copyright, you can request its removal by following the process below.

Filing a takedown notice

To be valid under the DMCA, your written notice must include all of the following:

1. Identification of the copyrighted work you claim has been infringed (or a representative list, if the notice covers multiple works);
2. Identification of the allegedly infringing material and information reasonably sufficient for us to locate it — a direct URL is best;
3. Your contact information: name, mailing address, telephone number, and email address;
4. A statement that you have a good-faith belief that the use of the material is not authorized by the copyright owner, its agent, or the law;
5. A statement, under penalty of perjury, that the information in the notice is accurate and that you are the copyright owner or authorized to act on the owner's behalf;
6. Your physical or electronic signature.

Send the completed notice to[email protected].

What happens next

• We review the notice for completeness and may ask you for missing information.
• If the notice is valid, we remove or disable access to the identified material promptly.
• We notify the user who posted or generated the material and provide them a copy of the notice.
• The affected user may respond with a counter-notice, as described below.

Filing a counter-notice

If your content was removed and you believe it was removed by mistake or misidentification, you may send a counter-notice to our designated agent. It must include:

1. Identification of the material that was removed and its location before removal;
2. A statement, under penalty of perjury, that you have a good-faith belief the material was removed as a result of mistake or misidentification;
3. Your name, address, and telephone number;
4. A statement that you consent to the jurisdiction of the federal district court for your address (or, if outside the United States, any judicial district in which SUPERVIVID LLC may be found), and that you will accept service of process from the person who filed the original notice;
5. Your physical or electronic signature.

After we receive a valid counter-notice, we forward it to the original complainant. If they do not notify us within 10–14 business days that they have filed a court action seeking to restrain the alleged infringement, we may restore the removed material.

Repeat infringers

In appropriate circumstances, we terminate the accounts of users who are determined to be repeat infringers. We may also limit features or suspend accounts after a single incident where the infringement is flagrant.

A warning about misrepresentation

Under 17 U.S.C. § 512(f), anyone who knowingly and materially misrepresents that material is infringing — or that it was removed by mistake — may be liable for damages, including costs and attorneys' fees. Please make sure your claim is accurate before filing. If you are unsure whether a use is infringing (for example, whether it may be fair use), consider consulting an attorney first.

Questions about this process? Email [email protected].